Message to our Clients with regards to Coronavirus (COVID-19)
Due to an early and extremely strict lock-down, Greece has managed to contain the spread of the virus especially on the islands, in Corfu we saw just five cases, all but one recovered. As new cases are now dwindling and Corfu remains virus free, the Greek Government has lifted the lock-down restrictions and this includes allowing all hotels and tourist accommodation to re-open on June 15th 2020.
Prestige Villas of Corfu Limited as an accommodation only provider are not subject to the British & EU Package Travel Regulations and our Greek suppliers are not obliged to offer a cash refund for cancelled stays. However as a family business we do not wish to see our clients out of pocket and with this in mind, for clients with reservations for dates up to and including June 30th we have taken the decision to offer each and every client the ability to move their dates without penalty or as an alternative accept a Credit Voucher covering their deposit payment with an expiry date of 31st December 2021 (this can be extended if needed). This voucher will be valid at the original villa of the reservation.
For arrivals after July 1st 2020, your holiday accommodation will be ready & available for your stay and our Terms & Conditions will officially apply. The possibility of amending your dates without penalty will be at the discretion of the property owner who is not obliged to offer any flexibility. For these reservations we have extended the balance due deadline by a further four weeks giving our clients extra time to decide whether they will continue with their planned travel arrangements. Should, prior to the four week deadline of payment you decide not to travel then the deposit paid will be non-refundable. For cancellations made within the four week period prior to arrival the cancellations terms as described in our Terms & Conditions would apply. We will contact each client in advance to discuss their options and we will try our very best to find a solution.
We continue to follow the situation closely and will update this message when required.
Wishing all our clients the best of health and we look forward to seeing you all soon!
Jane, Chris, Annabelle & the Team
Updated: 20th May 2020
Due to an early and extremely strict lock-down, Greece has managed to contain the spread of the virus especially on the islands, in Corfu we saw just five cases, all but one recovered. As new cases are now dwindling and Corfu remains virus free, the Greek Government has lifted the lock-down restrictions and this includes allowing all hotels and tourist accommodation to re-open on June 15th 2020.
Prestige Villas of Corfu Limited as an accommodation only provider are not subject to the British & EU Package Travel Regulations and our Greek suppliers are not obliged to offer a cash refund for cancelled stays. However as a family business we do not wish to see our clients out of pocket and with this in mind, for clients with reservations for dates up to and including June 30th we have taken the decision to offer each and every client the ability to move their dates without penalty or as an alternative accept a Credit Voucher covering their deposit payment with an expiry date of 31st December 2021 (this can be extended if needed). This voucher will be valid at the original villa of the reservation.
For arrivals after July 1st 2020, your holiday accommodation will be ready & available for your stay and our Terms & Conditions will officially apply. The possibility of amending your dates without penalty will be at the discretion of the property owner who is not obliged to offer any flexibility. For these reservations we have extended the balance due deadline by a further four weeks giving our clients extra time to decide whether they will continue with their planned travel arrangements. Should, prior to the four week deadline of payment you decide not to travel then the deposit paid will be non-refundable. For cancellations made within the four week period prior to arrival the cancellations terms as described in our Terms & Conditions would apply. We will contact each client in advance to discuss their options and we will try our very best to find a solution.
We continue to follow the situation closely and will update this message when required.
Wishing all our clients the best of health and we look forward to seeing you all soon!
Jane, Chris, Annabelle & the Team
Updated: 20th May 2020
