Message & answers to our Clients questions with regards to Coronavirus (COVID-19)
POST COVID-19 LIFE IN CORFU ......
Due to an early and extremely strict lock-down, Greece managed to contain the spread of the virus especially on the islands, in Corfu we saw just five cases. As new cases on the mainland are now dwindling and Corfu remains virus free, the Greek Government lifted the lock-down in May and many hotels and tourist accommodations re-opened on June 15th 2020. The airport is now open to International flights and we are looking forward to a gentle recovery.
Normal Summer life has resumed in Corfu, beach bars, waterfront restaurants & tavernas are open, beaches are open, with sunbed rentals in the main resorts and although not as busy as usual, the feeling outside of Corfu Town is very much relaxed and chilled. Corfu Town's historical streets and piazzas remains as vibrant as ever!
A villa holiday in Corfu is a perfect choice to enjoy a peaceful, away from it all holiday in a safe environment for you and your family. Our villas are all cleaned to the very highest standard prior to your arrival, our company and our staff have all passed the COVID-19 'Health First' Certificate which will be displayed in each property. Due to government restrictions though, we won't be offering any housekeeping visits during your stay unless you specifically request them, extra bed linen and towels will be provided for you on arrival as will hand sanitzing gel. Naturally due to the additional cleaning protocols, you may find the housekeeping staff are still preparing the villa when you arrive, please do allow them the extra time involved in ensuring the villa is completely clean for your stay and please keep your distance. Pool staff and gardening staff will keep their visits short and will be adhering to all the government recommendations regarding social distancing.
We are very much looking forward to welcoming you to Corfu and give you our guarantees that we will do our upmost to ensure you have the perfect holiday....
WHAT HAPPENS IF I DON'T WANT TO CONTINUE WITH MY PLANS? ....
Prestige Villas of Corfu Limited as an accommodation only provider are not subject to the British & EU Package Travel Regulations and our Greek suppliers are not obliged to offer a cash refund for cancelled stays. However as a family business we do not wish to see our clients out of pocket and with this in mind, for clients with reservations for dates up to and including August 31st, we have taken the decision to offer each and every client the ability to move their dates without penalty or as an alternative accept a Credit Voucher covering their deposit payment with an expiry date of 31st December 2021 (this can be extended if needed). This voucher will be valid only at the original villa of the reservation as it's the owners who are holding the deposit.
I'M LOOKING FORWARD TO MY HOLIDAY, BUT WHAT HAPPENS IF TRAVEL RESTRICTIONS ARE STILL IN PLACE?...
For reservations for nationalities where travel restrictions may still be in place, we have extended the balance due deadline by a further four weeks giving those clients extra time for the restrictions to be lifted. If travel restrictions are lifted within that 4 week period, then we would require the balance to be paid in full. For cancellations made after the payment has been made then the cancellations terms as described in our Terms & Conditions would apply.
For arrivals after September 1st 2020 our Terms & Conditions will officially apply. The possibility of amending your dates without penalty will be at the discretion of the property owner who is not obliged to offer any flexibility. We will contact each client in advance to discuss their options and we will try our very best to find a solution.
We continue to follow the situation closely and will update this message when required and would urge our clients to check it on a regular basis.
Wishing all our clients the best of health and we look forward to seeing you all soon!
Jane, Chris, Annabelle & the Team
Updated: 4th July 2020
Customer Comments ...
Tracy F, UK, Villa Faiax - "I would like to take this opportunity to thank you and your staff for the prompt and professional way that you have managed our booking throughout this crisis, I would definitely recommend your Company, and will look forward to using more of your services over the coming years."
Vishal K, UK, Villa Calypso - "Can I just say that Prestige Villas of Corfu have exceeded all my expectations, from the initial aid in selecting the correct villa, until this point. Well done!
I would also be very grateful if you could pass on my appreciation to the villa owner for being so understanding and decent."
Marius T, Denmark, Villa Rossi - "We greatly appreciate the way you are handling things in these uncertain times. We are hoping to be able to carry out our vacation!"
Trudy C, USA, Villa Yiotaki - "Your company have been excellent with all communication and in answering my (many!) questions swiftly. I’d definitely recommend Prestige Villas and if we ever need to rent a property in Corfu in the future, I know where to come. I’ll also give your company a good review!"